Kixie is redefining sales engagement for scaling businesses by consolidating voice, SMS, and CRM integration into a single, robust platform—bridging the gap between lead outreach, automation, and actionable analytics. Entrepreneurs, SMB owners, and sales teams seeking to boost efficiency and drive conversions increasingly turn to Kixie in 2026 for its proven, user-focused approach.
From Launch to 2026: Kixie’s Growth Timeline
- 2014: Kixie launches as a cloud calling tool for sales teams.
- 2017: Expanded with integrated SMS and CRM workflow automation.
- 2020: Local presence dialing, AI-powered call routing, and compliance tools added.
- 2024: Unifies revenue ops with deep analytics, live leaderboards, and conversation intelligence.
- 2026: Market leader for SMB and mid-market sales enablement—used by 5,000+ sales teams in the US and globally.
Key Features
- Automated Power Dialer: Multi-line outbound dialing with AI voicemail and IVR skipping.
- Team SMS & Text Campaigns: Shared inboxes, scheduled sends, and internal notes for collaboration.
- AI ConnectionBoost: Local presence dialing with dynamic Caller ID, plus spam risk prevention.
- Intelligent Call Routing: Rule-based workflows distribute leads to the right agents using CRM data.
- Conversation Intelligence: Automated transcription, keyword & sentiment tracking, and CRM-synced summaries.
- DNC Compliance: Automated Do Not Call list management and regulatory compliance tools built in.
- Realtime Reporting & Analytics: Live leaderboards, activity dashboards, and detailed trend analysis.
Workflow & User Experience
- Unified dashboard for calls, texts, tasks, and analytics
- Responsive UI and extended CRM integrations (native and API)
- One-click call launch, bulk actions, and seamless user onboarding
- Mobile app for remote SMS/calling and push notifications
- Role-based user management and permissioning
- Extensive onboarding documentation and video help center
Kixie Pricing
| Plan | Key Features | Pricing |
|---|---|---|
| Integrated | Power Dialer, Team SMS, basic analytics, CRM integrations, US calling | $35/user/mo (est.) |
| Professional | AI features, advanced call routing, Conversation Intelligence, compliance tools | $65/user/mo (est.) |
| Enterprise | All features, open API, premium integrations, custom onboarding, dedicated support | Custom/Quote |
Kixie vs Top Alternatives
| Kixie | Aircall | RingCentral | JustCall | |
|---|---|---|---|---|
| CRM Integrations | 25+ native, API | 8+ | Major CRM | 7+ native |
| Local Presence/Spam Avoidance | Yes | Partial | No | Yes |
| AI Conversation Intelligence | Yes | Limited | Third-party | Partial |
| Shared SMS Inbox | Included | No | No | Yes |
| Compliance Automation | Strong (DNC, STIR/SHAKEN) | Basic | Basic | Moderate |
| Pricing (entry) | $35/mo | $40/mo | $30/mo | $29/mo |
Pro Tip For the best results, connect Kixie to your CRM and automate your lead prioritization using their native and open API integrations. This unlocks true sales speed and reporting insight for your team.
Integrations
- HubSpot, Salesforce, Zoho CRM, Pipedrive
- Gong, Slack, Zapier, ActiveCampaign
- Open API and webhooks for custom workflows
- 25+ out-of-the-box plus 1,000s via Zapier
Pros & Cons
| Pros | Cons |
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Final Thoughts
For sales organizations or entrepreneurs seeking to unify communication, compliance, and analytics, Kixie stands out as a top-tier platform in 2026. With relentless focus on non-technical onboarding, robust feature expansion, and deep integrations, it bridges the efficiency and insight gap for high-velocity teams. Be sure to explore available promotions and test integrations firsthand to see if Kixie aligns with your growth goals.
Kixie FAQ
Yes, it meets GDPR standards and supports HIPAA via a signed BAA on eligible plans.
Yes, white-label portals fully support your own domain and branding.
Ideal for consultants, service firms, and SMBs needing streamlined automation.
No-integrates seamlessly with both services.
All plans include chat/email; higher tiers include onboarding and dedicated setup help.
