Readymode Overview & 2025 Industry Position
Readymode is a predictive dialer and all-in-one sales enablement platform aimed at high-volume outbound contact centers. Its mission: streamline the calling process, improve conversation rates, and boost agent productivity. In 2025, Readymode stands out by combining robust CRM capabilities, AI-powered outreach tools, and customizable workflows—all while maintaining compliance at scale. With outbound strategies evolving rapidly, businesses need solutions that intelligently drive productivity and connect with prospects faster. That’s where Readymode excels.
From Launch to 2025: Readymode’s Journey
Originally launched in 2014 as Xencall, Readymode underwent a major rebrand in 2021 to reflect its broader ambition: transforming how contact centers operate. Here are some key moments in its evolution:
- 2014: Xencall launches as a predictive dialer with built-in softphone
- 2018: Adds call recording, lead recycling, and real-time analytics
- 2021: Rebrands to Readymode, expanding into CRM automations
- 2022: Introduces smart scripting features and compliance controls
- 2024: Launches integrations with major CRMs and lead data tools
- 2025: Adds AI call recommendations and multilingual voice tools
2025 Thesis: Readymode aims to be the performance layer for outbound teams—integrating data, automation, and voice in a single pane of glass.
Readymode Key Features
Readymode arms sales teams with a powerful toolkit designed for massive call throughput, smart automation, and visibility. Core features include:
- Predictive Dialing: Minimize agent wait time and increase live connections
- Built-in CRM: Manage campaigns, leads, and tasks without leaving the tool
- Dynamic Scripts: Adapt messaging automatically during live calls
- Smart Routing: Send high-quality leads to top reps based on rules
- AI Call Insights: Score conversations and recommend next actions
- Do-Not-Call Compliance: Native tools help ensure TCPA/FCC safeguards
Workflow & UX
Readymode’s interface is crafted around user throughput. Agents get intuitive panels that merge lead info, scripts, and call controls without leaving the screen. Admins enjoy high-level configuration across campaigns, routing logic, and agent groups. A responsive web app makes training fast and onboarding smooth. The biggest UX win? Built-in automations that reduce manual effort without killing customization.
Pro Tip: Use Readymode’s dynamic script blocks to personalize live pitch templates for different verticals—it can lift conversions by 17% with the right tuning.
Readymode Pricing Analysis & Value Metrics
As of July 2025, Readymode’s pricing is tiered for contact centers at different growth stages. All prices are per user/month, billed annually.
| Plan | Price | Includes |
|---|---|---|
| Starter | $139 | 1,000 minutes, predictive dialer, basic CRM, compliance tools |
| Growth | $179 | Unlimited minutes, smart scripts, call recording, role-based routing |
| Pro | $219 | AI call analysis, full API access, integrations, advanced reporting |
Value Score: 8.6/10 — While it’s not cheap, the ROI from dialing volume and rep efficiency makes it a smart investment for teams doing 500+ calls/day.
Competitive Landscape
Here’s how Readymode compares to top outbound tools:
| Platform | Ideal For | Key Difference | Starting Price |
|---|---|---|---|
| Readymode | High-volume teams | Predictive + CRM in one; TCPA-safe | $139/user |
| Five9 | Enterprise centers | Stronger IVR + AI routing | $175/user |
| RingCentral Engage | Omnichannel support | More channels, less dialer depth | $145/user |
| PhoneBurner | Individual agents | No predictive dialing | $149/user |
Top Use Cases for Readymode
Readymode thrives in roles and industries where outbound call velocity matters most. Common applications include:
- Lead generation for B2B SaaS sales
- Debt collection with extensive compliance protocols
- Political campaign outreach
- Real estate and mortgage cold calling
- Insurance telesales and appointment setting
Readymode Integrations
Readymode hooks into a growing ecosystem to centralize lead flows and optimize workflows. Notable integrations:
- CRM: Salesforce, Zoho, HubSpot
- Lead Sources: Google Sheets, LeadPops, inbound APIs
- Call Tools: Twilio, Jive, Plivo
- Automation: Zapier, Make, webhooks
Each integration is aimed at minimizing back-and-forth and ensuring agents spend more time talking, not toggling.
Pros & Cons
- Pros:
- Best-in-class predictive dialer performance
- All-in-one CRM + dialer reduces app switching
- Built-in compliance and DNC logic
- Excellent visibility into agent performance
- Responsive tech support
- Cons:
- Not ideal for small teams or low call volumes
- Enterprise onboarding can be complex
- Limited omnichannel options compared to rivals
Final Thoughts
If you’re managing or scaling an outbound contact team, Readymode deserves a close look. It offers unmatched throughput, customizable workflows, and smart augmentation that favors speed-filled calls. While it’s not built for chat or SMS-first businesses, it’s ideal for those whose strategy revolves around the microphone. Competitive pricing and hundreds of successful deployments make Readymode a proven, scalable workhorse.
Readymode FAQ
Yes, Readymode includes built-in TCPA and FCC compliance features, including scrub lists and DNC integration to help stay compliant when used properly.
Yes. Readymode can be configured with external voice carriers like Twilio, Jive, or SIP endpoints, making it flexible across different networks.
Yes, Readymode has a native CRM with lead management, sequencing, note tracking, and segmentation features built right into the tool.
Plans start at $139/user/month for basic dialer and CRM features. Growth and Pro tiers scale up to $179 and $219/month for more automation and integrations.
Smaller teams can be up and running in under a week with pre-built templates. Larger teams with custom flows typically onboard in 2–3 weeks.
