One of the original note-taking apps, Evernote lets users capture and organize notes, web clippings, images, and more, synced across…

A cloud file storage and sharing platform that simplifies accessing files from anywhere and collaborating. On the productivity front, Dropbox…

Similar to Dropbox, Box is a cloud content management service but geared slightly more to business/enterprise with advanced admin controls…

An AI-powered writing assistant that checks grammar, spelling, and clarity in real time as you write (in emails, documents, social…

A popular to-do list and task manager app that works across devices. Todoist allows you to capture tasks, set due…

(Duplicate entry removed — see Collaboration)

Google’s sticky-note app for capturing quick notes, lists, and reminders. Keep is simple but effective for productivity — you can…

Microsoft’s note-taking application, part of Office. It mimics a spiral notebook with sections and pages, allowing rich text, images, and…

An open-source office suite that small businesses or individuals use as a free alternative to Microsoft. While the desktop LibreOffice…

A widely-used customer support and helpdesk SaaS. From an operations standpoint, Zendesk helps businesses manage incoming customer inquiries across email,…

Freshdesk is a comparable customer support platform by Freshworks, often favored by SMBs for its generous free tier and ease.…

A no-code operational workflow platform that allows companies to build custom business applications (forms, databases, automation) without coding. Quickbase can…