Salesforce Sales Cloud

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The market-leading Customer Relationship Management (CRM) platform, used by sales teams worldwide. Salesforce provides a highly extensible system to manage leads, accounts, contacts, and deals with robust tracking and reporting. Its strength lies in customization and a vast app ecosystem – you can tailor workflows, automations, and integrations for almost any sales process. While traditionally used by larger companies, Salesforce offers small business editions, and many SMBs adopt it as they need a scalable CRM that can grow with them. It’s known for pipeline visibility and analytics that help drive sales efficiency.

HubSpot CRM

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A free (core CRM) platform that’s part of HubSpot’s suite, very popular with small businesses for its simplicity and power. HubSpot CRM manages contacts, companies, deals, and tasks in a friendly interface – with unlimited users for free. It integrates seamlessly with HubSpot’s Marketing and Service Hubs. Features like email tracking, meeting scheduling, and a built-in dialer give sales reps productivity boosts. It’s especially great for teams new to CRM, as it requires minimal setup and offers a lot of value out-of-the-box (and you can upgrade for advanced features as needed).